Change Management Essentials In ITIL
The advanced technology developments in the modern world require lots of changes in old technology in order to run the business with high-tech facilities. It is not an easy job for changing the old technology or doing any up-gradation in the current systems. To understand IT Consultancy In London | Mustard IT in more detail, check out their site. You can check the reports that regularly appear on sites like http://theguardian.com/.
There are basically two main reasons for change management, namely proactive changes and reactive changes. Proactive changes are made in the case of any need for improving the current process or to control the cost of services. Reactive changes are made in order to stay equally with the latest technology and developments. These kinds of changes are reducing the risk factors, as the changes are done well in advance.
Why Change Management
The information technology infrastructure Library has designed some methods for change management in order to do changes effectively and efficiently without any issues. The changes are classified as addition, modification or removal of unwanted software from systems in order to take the business to the next level. They will do the changes without any interruption in the current IT services.
Change management levels
· There are many levels in change management process. It starts with a request for change and ends with closing the process. Once you receive the request for change, you have to document everything right from a request for the change to process completion.
· You have to thoroughly review the request change order and provide a complete plan to implement the change management process. You have to check whether the request is practically possible and can be completed without any issues.
· Once the initial change request formalities are completed, you have to execute a plan to implement the changes. You have to check for the resources and the timelines to complete the change management.
· Once the plan is over, the next step is to test the changes. Ensure that you have proper approvals in place before doing any testing because testing is the most important phase in change management process.
· Once the testing is done, you have to create a change proposal and start the implementation process. If the results are okay, it is good to review the process completely before finalizing the end process.
Change management implementation
This is one of the major elements in the change management process. You have to complete many levels to do a successful implementation. You have to first define a policy and execute a proper plan to implement the change management. The plan should include the responsible team members list and their duties. Also, you should have a proper backup plan in case of any failure while implementing the changes. The resources or team members can be individuals or groups. Some individuals may lead the entire implementation process due to their experience and success level. They will play the main role in completing the entire project. At the same time, you cannot complete the change management without well-trained team members. They will complete the roles and responsibilities assigned to them.Read more